FAQ

Why Should Kael Furniture?

We work with passion, the products we made with best craftsmanship and high quality wood material.

How The Quality Of Product?

The wood we use is dry, has a moisture content (MC) below 12%, and all woods are kiln dried. We concern on the connection ( Joint ) between the wood, and only use high_quality EPOXY glue. Our Staff carefully check each product before the pack. They ensure that no damage and error.

What Service Are Provide us so That you feel Confident Buying From us?

we guarantee every product we sell to you, what if there is damage when you receive the goods, then we will replace the goods in the next delivery. Or we will change the money value of the defective goods.

How To Order ?

Simply mention the item code and number you need, send an e-mail to us. So quickly we will respond with complete. You will know how many total volume and the amount of money you should pay. Everything will be answered in the e-mail will be sent.

Payment Term?

You could pay via T/T or L/C information can be found in the terms and condition.

Are There Any Extra Service ? Yess..

  • Hi Quality Picture : we will provide pictures that you need for your publication and your preselling. Of course, image quality and the location of a good pick.
  • Brass logo : we provide brass logo for your product and it’s fre

What About Lead Time Production ?

Lead production we need is 45 days, counted from deposit or we accept L/C could be sooner depends in qyt, we could discuss it in the e-mail.